Store Policy

Our Body The Label does not allow refunds. Please refer to our returns policy and shipping policy for entire store policy details. 

Modify or cancel an order

Due to our efforts to ensure that you receive your order as quickly as possible, we are unable to cancel or make changes to your order after you have placed it with us. If we have mailed off a package and it is returned to us (packages marked Return to sender) due to an incorrect/ undeliverable address, we will issue store credit for the net total minus the shipping fee. You will be held responsible for the initial cost of shipping the package.  

Promotions Terms and Conditions

Our Body The Label reserves the right to modify or cancel a promotion at anytime without notice. 

Promotions/price adjustments can not be applied to previous orders placed.

If you have an inquiry about your order please email info@ourbodythelabel.com

Customer Service hours:

Monday-Friday 9:00am-4:00pm (eastern standard time)